Released January 2023
PUNCTUALITY
2023
LEAGUE
WWW.OAG.COM
Analyzing the full year of flight data from 2022 (1 Jan – 31 Dec 2022)
discover the world’s most on-time airlines and airports.
The Punctuality League reveals on-time performance rankings for airlines, including the
Top 20 airlines worldwide, the Top 20 Mega airlines, the Top 20 low-cost airlines, and the
Top 10 airlines by region. On-time performance for airports includes rankings for the Top
20 airports worldwide, the Top 20 Mega airports, and the Top 10 airports by region.
ON-TIME PERFORMANCE
FOR THE WORLD’S
LARGEST AIRLINES
AND AIRPORTS
2
Qualifying Criteria 4
Category Definitions 5
Airlines 6
All Airlines 7
Mega Airlines 9
LCC Airlines 11
Airlines by Region 12
Asia Pacific 13
Europe 14
Middle East & Africa 15
Latin America 16
North America 17
Airports by Size 18
Top 20 19
Mega 21
Airports by Region 22
Asia Pacific 23
Europe 24
Middle East & Africa 25
Latin America 26
North America 27
CONTENTS
3
44
QUALIFYING
CRITERIA
To qualify for inclusion in OAG’s Punctuality League, OAG must
have flight status data for at least 80% of all scheduled flights
operated by the airline or airport.
– OAG’s definition of on-time performance (OTP) is flights that arrive or depart within 15
minutes of their scheduled arrival or departure times.
– Cancellations are included within the OTP calculations and are counted as late flights.
Airlines
– Airlines ranked in the 250 largest global airlines - by annual Available Seat Kilometres
(ASKs) - are analyzed for inclusion in the report.
– Airline OTP calculations are based on operating carrier code and are restricted to
scheduled passenger flights only.
– Airline OTP is calculated based on arrivals data only.
– Flights where OAG do not have the required arrival time or confirmation that the flight
was diverted or cancelled are not included in the OTP calculations for airlines.
– All scheduled flights operated by affiliate carriers on behalf of another carrier are
included in the analysis.
Airports
– Airports must have a minimum of 2.5m departing seats to be included in the report.
– Airport OTP calculations are restricted to scheduled passenger flights only.
– Airport OTP is calculated based on both departures and arrivals data.
– Flights where OAG do not have the required departure and arrival time or
confirmation that the flight was diverted or cancelled are not included
in the OTP calculations for airports.
5
CATEGORY
DEFINITIONS
Airlines
– Mega airlines
The world’s Top 20 operators globally in terms of scheduled flights in 2022.
– Low-cost carriers (LCCs)
LCCs must have ranked among the Top 250 operators globally (in terms of Available
Seat Kilometres (ASKs)) and operated at least 30,000 scheduled flights in 2022. The
OAG LCC list is regularly refreshed and is determined by our industry knowledge,
supplemented by carrier feedback and consultation with industry partners.
– Airlines based in regions
There are five regional categories which rank the best airlines (mainline and LCC)
operating in groupings of IATA defined global regions. In each category airlines must
have operated a minimum of 18,000 scheduled flights in 2022 to qualify for inclusion.
– Asia Pacific
– Europe
– Middle East and Africa
– Latin America
– North America
Airports
– Mega airports
The world’s Top 20 airports globally in terms of scheduled flights in 2022.
– Airports based in regions
There are five regional categories which rank the best airports, operating in
groupings of IATA defined global regions:
– Asia Pacific
– Europe
– Middle East and Africa
– Latin America
– North America
66
TOP AIRLINES
ALL
Garuda Indonesia (GA) is the most punctual
global airline with an OTP of 95.6%. However,
in 2022 they only operated 25% of the flights
they had in 2019.
There are seven Asian-based carriers in the Top
20, and six based in Latin America. The ASPAC
carriers are operating on average at just under
70% of their 2019 frequency, and the Latin
American carriers at 92%.
The only United States carrier in the Top 20
is Delta Air Lines (DL) in 17th position, the
next highest US airlines (including their
positions) are:
– Alaska Airlines (AS) 28th
– United Airlines (UA) 29th
– American Airlines (AA) 37th
– Hawaiian Airlines (HA) 42nd
There are no major European carriers in the
Top 20, perhaps not a surprise due to airport
disruption in the summer of 2022.
Only ten of the Top 20 carriers from 2019
appear in the 2022 Top 20.
Eurowings (EW) recorded the highest number
of cancellations of the Top 20, with an average
rate of 3.49% of flights being cancelled in 2022.
Japan’s major carriers perform well, with
All Nippon Airways (NH) taking sixth spot
and Japan Airlines (JL) in seventh place
The average OTP for this group is 86.7%
The average cancellation rate for this
group is 0.89%.
AIRLINES
7
Rank Coverage Airline Name Code
OTP
2022
Cancellation
Rate % 2022
OTP
2019
Rank
in 2019
1 81.2% Garuda Indonesia GA 95.63% 0.61% 95.01% 2
2 84.6% Safair FA 95.30% 0.02% - -
3 96.6% Eurowings EW 95.26% 3.49% 80.20% 29
4 85.0% Thai AirAsia FD 92.33% 0.00% 84.49% 11
5 90.4% Jeju Airlines 7C 91.84% 0.33% 71.80% 86
6 89.6% All Nippon Airways NH 88.79% 1.36% 85.92% 8
7 99.8% Japan Airlines JL 88.07% 1.51% 83.44% 16
8 98.1% Copa Airlines CM 87.54% 0.45% 92.01% 3
9 89.0% Iberia IB 86.54% 0.03% 84.06% 12
10 92.8% LATAM Airlines Group LA 85.03% 1.38% 86.41% 6
11 96.4% Azul Airlines AD 84.87% 2.73% 80.40% 27
12 98.0% Sky Airline H2 84.82% 1.25% 83.42% 17
13 99.6% Air Europa UX 84.44% 0.23% 79.30% 38
14 85.7% Avianca AV 83.79% 1.23% 76.63% 61
15 98.3% IndiGo 6E 83.51% 0.61% 77.38% 54
16 93.9% Thai Smile Airways WE 81.87% 0.01% - -
17 100.0% Delta Air Lines DL 81.79% 1.94% 83.56% 15
18 91.6% Viva Air Colombia VH 81.63% 0.06% - -
19 99.6% Etihad Airways EY 81.14% 0.55% 83.40% 18
20 99.6% Emirates EK 81.13% 0.02% 79.47% 34
TOP 20
AIRLINES BY OTP
Source:
TOP AIRLINES
AIRLINES
88
MEGA
TOP AIRLINES
Japan’s biggest airlines see a return to the top
of the table as the most punctual Mega airlines
(defined as Top 20 largest airlines in the world
by frequency); All Nippon Airways (NH) is
in first place with an OTP of 88.79% and
Japan Airlines (JL) is in second place
with an OTP of 88.07%.
They are closely followed by two of the
largest South American carriers, the LATAM
Airlines Group (LA) and Azul Airlines (AD) who
both have seen OTP of 85.03% and 84.87%
respectively in 2022.
Scandinavian Airlines (SAS) and Air China
(CCA) drop below the Top 20, replaced by Azul
Airlines (AD) and Spirit Airlines (NK).
Indigo (6E) has moved up the rankings,
from tenth in 2019 to fifth in 2022. India’s
biggest carrier has seen frequency increase
over this period, now operating 8% more
flights than in 2019.
Seven US carriers make it into the mega airlines
category - by virtue of the US domestic market
being almost back at 2019 levels - with Delta
Air Lines (DL) the highest of the US carriers in
sixth position globally in this group.
The US carrier OTP ranges from Delta Air
Lines (DL) with 81.79% to JetBlue Airways
Corporation (B6) with 63.90%, reflecting the
challenging operating environment across
airports this summer.
Average OTP for this group is down to 73.36%
compared to 77.85% in 2019.
The average cancellation rate for this group is
4.24%, but this rate falls to 2.34% if we exclude
China Eastern who have had an exceptionally
high rate with ongoing lockdowns in Shanghai.
AIRLINES
9
TOP AIRLINES
Rank Coverage Airline Name Code
OTP
2022
Cancellation
Rate % 2022
OTP
2019
Rank
in 2019
1 89.6% All Nippon Airways NH 88.79% 1.36% 85.92% 3
2 99.8% Japan Airlines JL 88.07% 1.51% 83.44% 5
3 92.8% LATAM Airlines Group LA 85.03% 1.38% 86.41% 1
4 96.4% Azul Airlines AD 84.87% 2.73% - -
5 98.3% IndiGo 6E 83.51% 0.61% 77.38% 10
6 100.0% Delta Air Lines DL 81.79% 1.94% 83.56% 4
7 99.7% Alaska Airlines AS 79.13% 2.08% 81.49% 6
8 99.9% United Airlines UA 79.10% 2.57% 76.28% 13
9 99.9% American Airlines AA 77.38% 2.67% 77.90% 9
10 99.7% Spirit Airlines NK 73.18% 2.84% - -
11 99.6% KLM-Royal Dutch Airlines KL 73.06% 3.58% - -
12 99.8% Air France AF 72.10% 1.18% 79.92% 7
13 99.9% Southwest Airlines WN 71.61% 3.17% 79.40% 8
14 99.7% Easyjet U2 67.52% 1.65% 73.08% 17
15 99.8% Deutsche Lufthansa AG LH 66.26% 2.49% 73.96% 15
16 99.1% Turkish Airlines TK 64.08% 1.82% 76.72% 12
17 95.9% British Airways BA 64.07% 2.79% 76.18% 14
18 98.7% JetBlue Airways Corporation B6 63.90% 3.32% 73.81% 16
19 99.6% China Eastern Airlines MU 52.04% 40.28% 72.86% 18
20 99.9% Air Canada AC 51.76% 4.87% 66.42% 20
TOP 20
MEGA AIRLINES BY OTP
Source:
AIRLINES
1010
LCC
TOP AIRLINES
Only half of the Top 20 carriers from 2019
make it into the Top 20 in 2022.
Eurowings (EW) is the most punctual LCC
in 2022, with 95.26% of flights on-time.
Thai AirAsia (FD) is the next highest, with
an OTP of 92.33%.
Jeju Airlines (7C) - a South Korean based
LCC - is in third place; a considerable
improvement on 2019 where they were
in 31st place.
Five of the carriers in the Top 20 LCCs
are based in the Asia Pacific region.
There are three US LCCs in the Top 20, with
Spirit Airlines (NK) ranking highest of those
in 13th place with 73.18% of flights on-time.
easyJet (U2) is the only one of the major
European LCCs to qualify for the Top 20
with an OTP of 67.52%
Average OTP for this group is 78.04% and
the average cancellation rate is 1.30%.
In OAG Schedules data Norwegian operates
under two airline codes – D8 and DY – OTP
results for both codes have been combined
to show the carrier as one entity.
AIRLINES
11
TOP AIRLINES
Rank Coverage Airline Name Code
OTP
2022
Cancellation
Rate % 2022
OTP
2019
Rank
in 2019
1 96.6% Eurowings EW 95.26% 3.49% 80.20% 10
2 85.0% Thai AirAsia FD 92.33% 0.00% 84.49% 3
3 90.4% Jeju Airlines 7C 91.84% 0.33% 71.80% 31
4 96.4% Azul Airlines AD 84.87% 2.73% 80.40% 9
5 98.0% Sky Airline H2 84.82% 1.25% 83.42% 4
6 98.3% IndiGo 6E 83.51% 0.61% 77.38% 19
7 91.6% Viva Air Colombia VH 81.63% 0.06% - -
8 97.1% Peach Aviation Limited MM 79.19% 0.81% 71.85% 30
9 94.1% Norwegian Air Shuttle DY/D8 79.12% 0.60% 75.61% 22
10 91.7% Jin Air LJ 78.91% 1.53% - -
11 85.9% Pegasus Airlines PC 75.07% 0.13% 79.74% 11
12 88.1% Volaris Y4 75.05% 1.85% 75.61% 23
13 99.7% Spirit Airlines NK 73.18% 2.84% 79.42% 13
14 99.9% Southwest Airlines WN 71.61% 3.17% 79.40% 14
15 91.4% FLYNAS XY 68.25% 1.65% 72.44% 29
16 99.7% Easyjet U2 67.52% 1.65% 73.08% 28
17 98.5% Jet2.com LS 67.36% 0.06% 82.69% 5
18 99.6% Frontier Airlines Inc. F9 66.18% 2.63% 73.32% 26
19 90.0% Transavia.com HV 65.97% 0.02% 78.66% 17
20 94.8% Virgin Australia International VA 64.54% 4.22% - -
TOP 20
LOW-COST CARRIERS BY OTP
Source:
AIRLINES
1212
BY REGION
GARUDA
INDONESIA
On-time performance
95.63
%
DELTA
On-time performance
81.79
%
COPA
AIRLINES
On-time performance
87.54
%
EUROWINGS
On-time performance
95.26
%
SAFAIR
On-time performance
95.30
%
TOP AIRLINES
AIRLINES
13
TOP AIRLINES
ASIA PACIFIC
AIRLINES BY OTP
Rank Coverage Airline Name Code
OTP
2022
Cancellation
Rate % 2022
OTP
2019
Rank
in 2019
1 81.2% Garuda Indonesia GA 95.63% 0.61% 95.01% 1
2 85.0% Thai AirAsia FD 92.33% 0.00% 84.49% 9
3 90.4% Jeju Airlines 7C 91.84% 0.33% 71.80% 33
4 99.3% Solaseed 6J 90.49% 4.39% 87.44% 4
5 99.9% Japan Transocean Air NU 90.21% 4.24% 78.83% 18
6 90.9% Jetstar Japan GK 89.48% 1.30% 70.59% 35
7 89.6% All Nippon Airways NH 88.79% 1.36% 85.92% 5
8 99.8% Japan Airlines JL 88.07% 1.51% 83.44% 10
9 95.2% Thai Lion Air SL 86.75% 0.64% - 42
10 97.9% AirDo HD 85.65% 3.55% 88.35% 3
This year sees some changes in the Top 10 Asia Pacific carriers:
– Only six of those in 2019’s Top 10 make it into 2022’s Top 10.
– New entrants include Jeju Airlines (7C), Japan Transocean Air (NU), Jetstar Japan (GK)
and Thai Lion Air (SL).
The average OTP for these carriers is 86.0%, compared to 87.02% in 2019, and for some carriers
frequency is still considerably below 2019 levels.
Six of the carriers are based in Japan and two in Thailand.
The average cancellation rate is above the global average, at 1.79% in Asia Pacific.
Source:
14
EUROPE
AIRLINES BY OTP
Rank Coverage Airline Name Code
OTP
2022
Cancellation
Rate % 2022
OTP
2019
Rank
in 2019
1 96.6% Eurowings EW 95.26% 3.62% 80.20% 9
2 89.0% Iberia IB 86.54% 0.03% 84.06% 3
3 99.6% Air Europa UX 84.44% 0.21% 79.30% 13
4 99.8% Austrian Airlines AG dba Austrian OS 81.05% 0.58% 78.31% 18
5 99.7% ITA Airways AZ 79.59% 1.09% 81.58% 7
6 94.1% Norwegian Air Shuttle DY/D8 79.12% 0.60% 75.61% 22
7 98.3% Finnair AY 77.36% 0.51% 77.42% 19
8 85.9% Pegasus Airlines PC 75.07% 0.75% 79.74% 11
9 99.9% LOT - Polish Airlines LO 74.75% 0.13% 73.59% 28
10 99.6% KLM-Royal Dutch Airlines KL 73.06% 0.54% 78.57% 16
Eurowings (EW) is the most punctual European airline with 95.26% of flights on-time.
Only three of the carriers in the Top 10 were in the rankings in 2019; Iberia (IB),
ITA Airways (AZ) and Eurowings (EW)
Air Europa (UX), Norwegian Air Shuttle (DY/D8), Austrian Airlines (OS), Finnair (AY),
Pegasus Airlines (PC), LOT – Polish Airlines (PC) and KLM – Royal Dutch Airlines (KL)
all join the Top 10 this year
Average OTP for this group of carriers is 80.62% (down from an average of 83.0% in
2019) and the average cancellation rate is 1.06%, Eurowings (EW) has the highest
cancellation rate at 3.62%
In OAG Schedules data Norwegian operates under two airline codes – D8 and DY –
OTP results for both codes have been combined to show the carrier as one entity.
Source:
TOP AIRLINES
15
LATIN AMERICA
AIRLINES BY OTP
Rank Coverage Airline Name Code
OTP
2022
Cancellation
Rate % 2022
OTP
2019
Rank
in 2019
1 98.1% Copa Airlines CM 87.54% 0.45% 92.01% 1
2 94.9% Caribbean Airlines BW 85.71% 1.04% 74.95% 10
3 92.8% LATAM Airlines Group LA 85.03% 1.38% 86.41% 2
4 96.4% Azul Airlines AD 84.87% 2.73% 80.40% 4
5 98.0% Sky Airline H2 84.82% 1.25% 83.42% 3
6 85.7% Avianca AV 83.79% 1.23% 76.63% 8
7 91.6% Viva Air Colombia VH 81.63% 0.06% - -
8 88.1% Volaris Y4 75.05% 1.85% 75.61% 9
9 98.5% Aeromexico AM 73.87% 1.13% 78.95% 6
10 97.8% Jetsmart JA 69.98% 0.11% - -
Copa Airlines (CM) is the most punctual airline in Latin America, with 87.54%
of flights arriving on-time in 2022.
The LATAM Airlines Group (LA) has an OTP of 85.03% making them the
second most on-time airline in Latin America.
Both Copa Airlines (CM) and LATAM Airlines Group (LA) have seen
OTP fall slightly since 2019.
Azul Airlines (AD) in third place has seen a considerable improvement in their
OTP - from 80.4% in 2019 to 84.87% in 2022 - despite operating more flights.
OTP for these carriers averaged 81.23% in 2022 with an average cancellation
rate of 1.12% in 2022.
Source:
TOP AIRLINES
16
MIDDLE EAST & AFRICA
AIRLINES BY OTP
Rank Coverage Airline Name Code
OTP
2022
Cancellation
Rate % 2022
OTP
2019
Rank
in 2019
1 84.6% Safair FA 95.30% 0.02% 94.40% 1
2 95.3% Oman Air WY 91.28% 0.69% 80.13% 6
3 99.5% Royal Jordanian RJ 85.82% 0.85% 65.31% 7
4 99.6% Etihad Airways EY 81.14% 0.55% 77.78% 2
5 99.6% Emirates EK 81.13% 0.02% 77.55% 5
6 98.6% Gulf Air GF 79.92% 2.42% 79.47% 8
7 90.8% Qatar Airways QR 77.50% 0.34% 83.40% 3
8 92.5% Ethiopian Airlines ET 76.73% 0.04% 76.45% 9
9 91.4% FLYNAS XY 68.25% 1.65% 74.32% 10
10 99.2% Saudi Arabian Airlines SV 65.63% 1.72% 80.32% 13
Average OTP across this group of carriers based in the Middle East and Africa has
improved from 79.62% in 2019 to 80.27% in 2022.
Safair (FA) has the highest OTP of the carriers in this group, at 95.30%, despite operating
47% more flights in 2022 than in 2019.
The largest carrier of the group, Emirates (EK), is third in the table with annual OTP of
81.13%, an improvement on their 2019 OTP of 77.55%
Average cancellation rates are the lowest in these two regions, at just 0.83%.
Source:
TOP AIRLINES
17
NORTH AMERICA
AIRLINES BY OTP
Rank Coverage Airline Name Code
OTP
2022
Cancellation
Rate % 2022
OTP
2019
Rank
in 2019
1 100.0% Delta Air Lines DL 81.79% 1.94% 83.56% 2
2 99.7% Alaska Airlines AS 79.13% 2.08% 81.49% 3
3 99.9% United Airlines UA 79.10% 2.57% 76.28% 9
4 99.9% American Airlines AA 77.38% 2.67% 77.90% 8
5 85.5% Hawaiian Airlines HA 75.80% 0.58% 87.40% 1
6 99.7% Spirit Airlines NK 73.18% 2.84% 79.42% 4
7 99.9% Southwest Airlines WN 71.61% 3.17% 79.40% 5
8 99.6% Frontier Airlines Inc. F9 66.18% 2.63% 73.32% 11
9 98.7% JetBlue Airways Corporation B6 63.90% 3.32% 73.81% 10
10 96.1% Allegiant Air LLC G4 63.22% 4.43% 78.97% 7
Delta Air Lines (DL) move up to become the most punctual airline in North America this
year, with an OTP of 81.79%. Delta has a low cancellation rate, of just 1.94%.
Both United Airlines (UA) and America Airlines (AA) have seen considerable moves
upwards, with United climbing from ninth place in 2019 to third in 2022, and American
up from eighth to fourth.
In North America, legacy airlines have higher OTP this year than LCCs.
The average cancellation rate for these carriers was 2.62% in 2022, with Allegiant Air (G4)
having the highest rate at 4.43% of flights cancelled.
Source:
TOP AIRLINES
1818
TOP AIRPORTS
Japan, known for being a nation which is
always on-time, dominates with ten Japanese
airports included in the Top 20 most
punctual global airports.
Osaka International (ITM) is the most punctual
airport in the world in 2022 with 91.45% of
flights arriving on time.
Matsuyama Airport (MYJ), in the Ehime
Prefecture on Shikoku Island in southern Japan,
is a very close second with 91.44% of flights
arriving on time.
With the exception of Tokyo Narita and Osaka
Kansai, most of Japan’s largest airports -
Tokyo Haneda (HND), Sapporo Chitose (CTS),
Fukuoka (FUK) and Okinawa Naha (OKA) -
appear in the Top 20.
Brazilian airports also feature in the most
punctual airports table, with three airports
located there. The most punctual of these is
Fortaleza International Airport (FOR) which is
eighth most punctual and saw 88.81% of flights
operate on time.
There are also two south African airports in this
group, Durban King Shaka (DUR) in fifth place
and Cape Town (CPT) in 16th.
Seven of the airports are new to the Punctuality
League this year.
There are no North American or European
Airports in the Top 20.
AIRPORTS
TOP 20
19
Source:
TOP AIRPORTS
TOP 20
AIRPORTS BY OTP
Rank Coverage Airport Name Country Code
OTP
2022
Cancellation
Rate % 2022
OTP
2019
1 94.6% Osaka Intl (Itami) Japan ITM 91.45% 1.04% 88.03%
2 92.7% Matsuyama Japan MYJ 91.44% 0.72% -
3 90.3% Miyazaki Japan KMI 91.34% 2.45% -
4 97.2% Nagoya Chubu Centrair International Apt Japan NGO 90.78% 1.04% -
5 81.5% Durban King Shaka International Apt South Africa DUR 89.73% 1.37% 83.59%
6 94.2% Kagoshima Japan KOJ 89.05% 2.14% 83.34%
7 88.9% Kumamoto Japan KMJ 88.87% 1.95% -
8 82.0% Pinto Martins – Fortaleza Intl Apt Brazil FOR 88.81% 1.06% 83.34%
9 97.3% Panama City Tocumen International Panama PTY 88.65% 0.47% 92.21%
10 93.7% Fukuoka Japan FUK 88.26% 3.02% -
11 86.8% Sapporo New Chitose Apt Japan CTS 88.06% 2.25% 84.06%
12 90.6% Tokyo Intl (Haneda) Japan HND 88.06% 2.10% 86.60%
13 88.1% Coimbatore India CJB 88.01% 0.54% -
14 98.9% Belo Horizonte Tancredo Neves Int Apt Brazil CNF 87.26% 1.66% 81.55%
15 86.6% Alejandro Velasco Astete Intl Apt Peru CUZ 87.08% 3.42% -
16 80.2% Cape Town South Africa CPT 87.02% 1.02% 84.60%
17 80.5% Mariscal Sucre Intl Apt Ecuador UIO 87.00% 1.88% 82.96%
18 97.0% Okinawa Naha Apt Japan OKA 86.95% 2.53% 78.56%
19 84.9% Salgado Filho Intl Apt Brazil POA 86.50% 1.90% 81.47%
20 95.9% José Joaquín de Olmedo Intl Apt Ecuador GYE 86.47% 1.66% 83.97%
AIRPORTS
2020
TOP AIRPORTS
MEGA
Tokyo Haneda (HND) has the highest OTP of
the 20 largest airports in the world (measured
by number of flights operated in 2022), with
88.06% of flights arriving on time.
There is then a considerable gap between the
next highest, Atlanta Hartsfield-Jackson (ATL),
with an OTP of 80.08% in 2022.
14 of the Top 20 largest airports are in the US,
reflecting the almost recovered nature of the
US domestic market.
OTP at the US airports in this group ranges
from Atlanta Hartsfield-Jackson (ATL)
at 80.08% to Newark Liberty (EWR) at
67.76%. Newark also has the highest rate of
cancellations in 2022, with 4.66% of flights
being cancelled, reflecting the difficult summer
many airports across the world have faced this
year as the industry struggles to find enough
people to staff airports and airlines.
OTP at Europe’s biggest airports is considerably
lower this year than in 2019, again down to
the operational resourcing issues faced in
summer 2022.
Amsterdam (AMS) has seen OTP decline by
nearly seven percentage points on 2019, whilst
Paris Charles de Gaulle (CDG) is down by ten
points, and London Heathrow (LHR) by nearly
14 percentage points.
AIRPORTS
21
TOP 20
MEGA AIRPORTS BY OTP
TOP AIRPORTS
Source:
Rank Coverage Airport Name Code
OTP
2022
Cancellation
Rate % 2022
OTP
2019
1 90.6% Tokyo Intl (Haneda) HND 88.06% 2.10% 86.60%
2 99.7% Atlanta Hartsfield-jackson Intl Apt ATL 80.08% 1.55% 83.74%
3 99.5% Seattle-Tacoma International Apt SEA 79.98% 1.97% 80.27%
4 99.3% Houston George Bush Intercont. IAH 79.72% 1.84% 79.25%
5 99.4% Charlotte CLT 79.59% 2.55% 80.70%
6 99.2% Los Angeles International Apt LAX 78.63% 1.41% 79.62%
7 98.7% Chicago O'Hare International Apt ORD 77.86% 2.90% 74.93%
8 97.7% Phoenix Sky Harbor Intl Apt PHX 76.80% 1.79% 80.28%
9 98.6% Dallas Dallas/Fort Worth Intl Apt DFW 76.15% 2.81% 76.78%
10 99.3% Miami International Apt MIA 73.97% 2.22% 80.22%
11 98.2% Denver Intl Apt DEN 73.13% 2.60% 76.93%
12 95.8% Mexico City Juarez Intl MEX 72.73% 1.52% 72.36%
13 99.9% New York LaGuardia Apt LGA 71.88% 5.37% 71.81%
14 96.0% Las Vegas McCarran International Apt LAS 71.08% 2.15% 79.12%
15 96.6% New York J F Kennedy International Apt JFK 69.79% 2.95% 77.87%
16 99.4% Newark Liberty International Apt EWR 67.76% 4.66% 69.46%
17 88.6% Istanbul Airport IST 66.91% 2.15% 76.16%
18 92.2% Amsterdam AMS 65.07% 2.74% 71.90%
19 92.5% Paris Charles de Gaulle Apt CDG 63.53% 1.24% 73.67%
20 89.4% London Heathrow Apt LHR 61.53% 2.05% 75.27%
AIRPORTS
2222
TOP AIRPORTS
BY REGION
AIRPORTS
OSAKA
INTL (ITMAI)
On-time performance
91.45
%
SALT
LAKE CITY
On-time performance
83.59
%
PINTO
MARTINS –
FORTALEZA
INTL APT
On-time performance
88.81
%
STUTTGART
AIRPORT
On-time performance
84.20
%
DURBAN
KING SHAKA
INTL APT
On-time performance
89.73
%
23
TOP AIRPORTS
ASIA PACIFIC
AIRPORTS BY OTP
Nine of the Top 10 airports for OTP in Asia Pacific are in Japan.
The tenth airport is Coimbatore (CJB) - in the southern state of Tamil Nadu in India – with an OTP of
88.01%.
Average OTP for these ten airports is high, sitting at 89.53%.
The airports range in size from Tokyo Haneda (HND), the largest with 83.5m seats in 2022, to
Coimbatore (CJB), the smallest with 3.1m seats in 2022.
Source:
Rank Coverage Airport Name Code
OTP
2022
Cancellation
Rate % 2022
OTP
2019
1 94.6% Osaka Intl (Itami) ITM 91.45% 1.04% 88.03%
2 92.7% Matsuyama MYJ 91.44% 0.72% -
3 90.3% Miyazaki KMI 91.34% 2.45% -
4 97.2% Nagoya Chubu Centrair International Apt NGO 90.78% 1.04% -
5 94.2% Kagoshima KOJ 89.05% 2.14% 83.34%
6 88.9% Kumamoto KMJ 88.87% 1.95% -
7 93.7% Fukuoka FUK 88.26% 3.02% -
8 86.8% Sapporo New Chitose Apt CTS 88.06% 2.25% 84.06%
9 90.6% Tokyo Intl (Haneda) HND 88.06% 2.10% 86.60%
10 88.1% Coimbatore CJB 88.01% 0.54% -
24
TOP AIRPORTS
EUROPE
AIRPORTS BY OTP
Stuttgart Airport (STR) in Germany is the most punctual airport in Europe this year,
with 84.20% of flights operating on-time.
Dublin (DUB) is next most punctual with 82.69% of flights on-time and is the largest
of the Top 10.
Three Norwegian airports, Trondheim (TRD), Stavanger (SVG) and Bergen (BGO), all
report OTP of 79%, with just very slight variances between them and they are ranked in
fifth, sixth and seventh place respectively. A further three airports, from eighth to tenth
place, also record OTP of 79% with just very slight differences in the decimal places.
The airport with the highest cancellation rate in the Top 10 is Bergen (BGO), where
3.24% of flights were cancelled in 2022
Source:
Rank Coverage Airport Name Code
OTP
2022
Cancellation
Rate % 2022
OTP
2019
1 96.5% Stuttgart Airport STR 84.20% 2.45% 78.75%
2 96.5% Dublin DUB 82.69% 0.99% 76.73%
3 96.8% Malta MLA 81.75% 0.34% 82.33%
4 94.5% Rome Ciampino Apt CIA 80.73% 0.31% 78.22%
5 86.3% Trondheim Vaernes Airport TRD 79.67% 2.75% 82.27%
6 93.8% Stavanger SVG 79.53% 3.19% 83.13%
7 93.9% Bergen BGO 79.49% 3.24% 82.73%
8 95.7% Ercan ECN 79.31% 0.50% -
9 95.0% Billund BLL 79.14% 1.32% -
10 83.6% Bordeaux Merignac Apt BOD 79.12% 2.25% 81.60%
25
TOP AIRPORTS
LATIN AMERICA
AIRPORTS BY OTP
Half of the airports in the Top 10 Latin America group are in Brazil.
Fortaleza (FOR) is in first place with OTP of 88.81% in 2022.
Three airports - Belo Horizonte (CNF), Alejandro Velasco Astete Cusco (CUZ) and Mariscal
Sucre Quito (UIO) - all have OTP of 87%, with just a few degrees of difference between them.
Cancellations are highest at Alejandro Velasco Astete Cusco (CUZ) with 3.42% of flights
cancelled in 2022.
Three of the airports are new to the Punctuality League in 2022 - Alejandro Velasco Astete
Cusco (CUZ) in Peru, Cuiabá Marechal Rondon (CGB) in western Brazil and Vitória (VIX) on
Brazil’s east coast.
Source:
Rank Coverage Airport Name Code
OTP
2022
Cancellation
Rate % 2022
OTP
2019
1 82.0% Pinto Martins – Fortaleza Intl Apt FOR 88.81% 1.06% 83.34%
2 97.3% Panama City Tocumen International PTY 88.65% 0.47% 92.21%
3 98.9% Belo Horizonte Tancredo Neves Int Apt CNF 87.26% 1.66% 81.55%
4 86.6% Alejandro Velasco Astete Intl Apt CUZ 87.08% 3.42% -
5 80.5% Mariscal Sucre Intl Apt UIO 87.00% 1.88% 82.96%
6 84.9% Salgado Filho Intl Apt POA 86.50% 1.90% 81.47%
7 95.9% José Joaquín de Olmedo Intl Apt GYE 86.47% 1.66% 83.97%
8 97.0% Marechal Rondon Intl Apt CGB 86.39% 1.60% -
9 85.5% Monsenor Oscar Arnulfo Romero Intl Apt SAL 86.17% 0.96% 86.20%
10 87.2% Eurico de Aguiar Salles Apt VIX 85.81% 2.04% -
26
TOP AIRPORTS
Rank Coverage Airport Name Code
OTP
2022
Cancellation
Rate % 2022
OTP
2019
1 81.5% Durban King Shaka International Apt DUR 89.73% 1.37% 83.59%
2 80.2% Cape Town CPT 87.02% 1.02% 84.60%
3 94.4% Amman Queen Alia International Apt AMM 84.31% 0.91% 76.89%
4 96.7% Bahrain BAH 82.13% 2.50% -
5 93.6% Muscat MCT 81.98% 1.02% -
6 93.6% Addis Ababa ADD 81.73% 0.17% 76.83%
7 88.1% Beirut BEY 77.48% 0.85% 79.24%
8 80.2% Abu Dhabi International Apt AUH 77.00% 0.72% 81.15%
9 96.9% Doha DOH 76.08% 0.43% 80.21%
10 82.6% Jazan GIZ 70.21% 0.79% -
MIDDLE EAST & AFRICA
AIRPORTS BY OTP
Durban (DUR) is the airport with the highest OTP across the Middle East and Africa in
2022, with 89.73% of flights operating on-time.
Only three of the Top 10 are in Africa, with the remainder located across the Middle East.
There is a considerable range of OTP across this group, from 89.73% down to 70.21%.
Bahrain (BAH) has the highest level of cancellations in the group, at 2.50% in 2022.
Source:
27
TOP AIRPORTS
Rank Coverage Airport Name Code
OTP
2022
Cancellation
Rate % 2022
OTP
2019
1 99.9% Salt Lake City SLC 83.59% 1.08% 85.38%
2 99.5% Boise BOI 82.92% 1.17% 85.34%
3 96.1% Fresno Yosemite International Airport FAT 81.58% 1.58% -
4 99.2% Spokane International Apt GEG 81.29% 1.52% -
5 99.7% Tucson International Apt TUS 81.26% 1.78% -
6 95.1% Lihue LIH 80.95% 0.86% -
7 100.0% Detroit Metropolitan Wayne County DTW 80.94% 2.13% 83.08%
8 97.9% Portland (US) OR PDX 80.85% 1.95% 84.68%
9 98.4% Greenville/Spartanburg Intl Apt GSP 80.37% 2.75% -
10 99.1% Minneapolis/St Paul International Apt MSP 80.36% 1.61% 83.27%
NORTH AMERICAN
AIRPORTS BY OTP
Salt Lake City (SLC) is the most punctual airport in North America, with 83.59% of
flights on-time in 2022.
Boise (BOI) is not far behind in second place, with 82.92% OTP.
There are a number of airports with very similar OTP rankings of between 80-81%
in positions three to ten.
Only two of the US’s largest airports make it into the Top 10, Detroit (DTW) in
seventh place and Minneapolis/St Paul (MSP) in tenth position.
Average cancellations for this group are 1.64%.
Source:
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